Our strategy for delivery.

Building on our reputation, the vision in creating the Advanced Healthcare Centre, is to deliver an innovative centre for outpatient work, which implements a range of state-of-the-art community-based services, commissioned by the NHS both locally and nationally. 

Services

Advanced Healthcare Centre  

Innovative solutions to NHS challenges

We are transforming our premises into a state-of-the-art medical facility with consulting rooms, laboratories, lecture theatre, on site accommodation for visiting clinicians, and a cafeteria.

A first-class service must focus on patient experience and have patient-centred approaches, which promote patient empowerment, and improve health outcomes.

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Advanced Healthcare Centre is:

• Eliminating waiting times in the services we provide
• Providing services which deliver national and local NHS priorities to meet local need
• Delivering a model which focuses on the acute need immediately, with longer-term plans of continuous improvement and expansion of the service
• Improving upon the traditional model of using secondary care specialists to deliver direct clinical care work, and using them instead to train and supervise a range of healthcare professionals
• Upskilling the workforce through local training and development, thereby creating capacity and sustainability

• Streamlining services to avoid duplication of care, reducing visits to hospital departments and freeing up more time for clinicians to see patients
• Maximising the use of digital technologies
• When DNAs occur, clinicians offer telephone or video consultations to maximise resources
• Improving the patient experience with timely interventions and access to information throughout the patient journey.

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Integration and Collaborative Working

​This is at the heart of our service provision to enable the delivery of integrated services and care pathways resulting in improved health outcomes.

Advanced Healthcare Centre is:

• Proactively engaging with both secondary and primary care and, where appropriate, the voluntary sector, to ensure services and care pathways are integrated
• Ensuring that the Centre is a part of the local community by creating local capacity and local opportunities

• Providing patients and the local community with information, offering education sessions and encouraging people engagement and feedback.​

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Sustainability

We understand that service provisions must be sustainable in the long term.

​Advanced Healthcare Centre is:

• Conscious to demonstrate financial stability at all times
• Ensuring smarter working through digital technology and innovation
• Creating a working environment, which supports employee wellbeing
• Delivering to performance targets

• Embedding a continuous process of innovation and improvement
• Focusing on the green agenda by providing local sustainable services
• Championing inclusive, ethical and open behaviours, to ensure staff feel valued.

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Promoting the best learning environment

We create a learning environment for clinicians and other healthcare providers as well as local people underpinned by a continuous process for improved patient care. We believe that sustainability will be in part achieved by transferring Doctors from direct frontline activities into supervision and training of other Healthcare professionals.

Advanced Healthcare Centre is:

• Ensuring transparency in the ways we work and are responsible and accountable for our service delivery
• Safeguarding high standards of care by creating an environment in which excellence in clinical care flourishes

• Ensuring we continually improve the ways we work including listening and acting upon patient and clinical feedback
• Enhancing the quality and capacity of local clinicians through a learning environment which supports a sustainable supply of local healthcare professionals.

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Maximising the use of digital technology

Back in 2017, Poundbury Cancer Institute was the first fully-accredited diagnostic service for primary reporting, using whole slide digital imaging. This made it possible to deliver oncology biomarkers within 24 hours, thereby establishing a standard, which is now being followed nationally. We built the Advanced Healthcare Centre to continue to capitalise on advanced digital technology to deliver better clinical outcomes, improve service quality and reduce costs.

Our approach includes:

• Contributing to the delivery of priorities within the Digital Transformation Strategy to improve processes and respond with solutions for change e.g., early preventative programmes, care co-ordination and population health management to help future planning
• Focusing on a hybrid-model, which includes digital solutions such as telephone/video consultations and remote diagnostics, as well as face-to-face consultation

• Improving processes by providing a paperless booking system, text message reminder service and automatic follow-up letters to ensure information is received in a timely manner.
• An emphasis on proactive collection of data and outcome measurement to improve standards through a targeted, data-led approach when designing and delivering future services to improve people’s health and reduce inequalities.

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We believe that any improvements we establish need to be made available to the NHS at large. We therefore, intend to provide relevant data so that the NHS can scrutinise the data with a view to revising its clinical pathways, and challenge current practices and assumptions, including the flow of information between patient and clinician, or amongst staff in different parts of the system.